Return & Exchange Policy
Please note: Check the contents of your parcel before signing for the delivery as we are not responsible for contents missing after you accept the parcel and sign for it. Do not sign and accept the parcel if contents are missing from the parcel
Every garment at Adah is made with a lot of love, care and precision. We do not entertain any returns of the products unless you receive a damaged/defected product
Incase of a defected product, you should report the same within 48 hours of delivery of the product. A complain will not be entertained after 48 hours of delivery.
To report the damage, you can write to us: email@example.com
We completely understand the hassle and confusion to understand our body measurements, thus we have a chill exchange policy incase the garment does not fit you well.
Within 48 hours of delivery of the product, you need to file an exchange request via mail (firstname.lastname@example.org) and let us know which size would you prefer. There is a possibility that the size you need won't be available at the time of exchange, in that case you can exchange your product for any other product/products from the website of the same amount.
For the exchange, you will have to send the garment back to our office in Bombay (address will be provided to you over mail when you send an exchange request). As soon as we receive your product in our office, we do a quality check and ship the new product immediately.